The right moves, right away
The advice email
The moment you report your pet, you receive an email that gathers everything you need to know and do in the first few hours.
The first hours matter
When a pet goes missing, every hour counts, and it is not always clear where to start. This email gives you, right away, the actions that truly raise your chances, prepared with specialists in lost-pet search.
What is it?
An email sent automatically when you create your listing. It gathers a bank of advice built with animal behaviourists and people who specialize in finding lost pets.
Why it changes everything
In a panic, we often react the wrong way. Chasing a frightened animal or shouting its name can push it further away. The email brings back the right reflexes, the ones that actually work.
What it includes
- The first steps to take within the first minutes.
- Where and how to search. A cat often hides very close by, a dog can travel far.
- How to approach a frightened animal without scaring it off.
- Who to contact: shelters, vets, animal services and groups in your area.
- How to spread your listing effectively around you.
- The most common mistakes, and how to avoid them.
Based on what works
Our advice draws on data from thousands of searches. We know what brings pets home, and we share it with you plainly.
Which plan includes it?
The advice email is included in every plan, even the Free one.
Ready to start?
The first step is your profile.